Macy's eGift Card
Gift Card FAQsView All FAQs >
A. Select your delivery method – whether by email or in the mail.
Choose the amount between $25 and $200 and how many cards you require.
State whether it’s a gift and if it is, let us know the recipient’s details.
Proceed to the checkout, add billing information and place your order.
A. Macy’s egift cards are redeemable online at macys.com and in Macy’s stores nationwide. Redeem online by clicking Apply Gift Card when entering the payment method at checkout. Enter the first 15 digits into the ‘Card Number’ field and the last four into the ‘CID Number’.
To redeem in-store, print off your unique eGift Card by clicking ‘Click to View’ in your eGift card email. Present the barcode to a Macy’s Associate at checkout.
A. For balance inquiry, call 1-800-511-2752 or go to macys.com/gcbal. This card is redeemable only for merchandise and in-store services at Macy’s, Macy’s Backstage and macys.com (US only); it may not be redeemed for cash (except as required by law) or applied as payment or credit to any credit card account. Macy’s reserves the right to not honor cards obtained from unauthorized sellers, including internet auction sites. Protect this card: you are responsible if it is lost or stolen. Lost or stolen cards will only be replaced with proof of purchase and only for the value shown on our records. This card is issued by Macy’s Gift Card, LLC and is required for all inquiries.
A. There are several ways to check your balance: 1. You can check your balance here. You’ll need your Card Number and CID Number. 2. During online checkout, enter the eGift card number in the Apply Gift Cards section. 3. Scan the printed eGift card barcode in store at a price checker terminal. 4. Call the Gift Card hotline at 800-511-2752.
A. No. Only Macy’s gift cards from Kroger Pickup have to be activated.