At Recreational Equipment, Inc. (REI), we love to get outside and play, and we know first-hand the importance of quality outdoor gear.
No taxes are charged on the purchase of gift cards. Applicable taxes are charged when gift cards are redeemed. Gift cards can be redeemed only for future purchases of merchandise or services (i.e., rentals, shop services) at REI.com, REI stores nationwide, and via phone at 1-800-426-4840. Upon redeeming your gift card, if your purchase exceeds the amount of the gift card, you will need to pay the balance. (When redeeming online or by telephone, this balance must be paid by credit card.) Gift cards cannot be refunded or redeemed for cash or credit (except where required by law or as noted in the next sentence), and cannot be replaced or refunded if lost or stolen. When redeemed at REI retail stores, gift cards containing an unused balance of less than $10 will be cashed out upon request. Gift cards ordered through REI.com will be sent by first class mail at no charge. REI digital gift cards are emailed directly to recipients and usually arrive within hours after ordering. Gift cards are issued by REI Customer Services, Inc., a subsidiary of Recreational Equipment, Inc. Gift cards may not be resold. Gift cards purchased through any unauthorized resellers or other internet auction sites are not guaranteed by REI. Purchase, use or acceptance of REI gift cards constitutes your acceptance of these terms and conditions, which may be changed at any time.
Visit REI.com or REI-OUTLET.com and add the items you'd like to purchase to your shopping cart. When you're done shopping, proceed through the checkout process and fill in the necessary information. On the Checkout page, enter your gift card number and PIN in the appropriate boxes. Gift card PIN is located on the back of the card. Please scratch off the applicable section to reveal PIN. Once you've reviewed your order on the Payment Information page, complete the payment information section and click the "Submit Order" button. Find a store using our store locator or call 1-800-426-4840.